Terms + Conditions

Returns
Items may be returned within 14 days of purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please email info@noblefrank.com to arrange a return/exchange.
 
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. we will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
 
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 
Damage in Transit
We will happily replace items if they are defective or damaged in transit.
 
Postage
To return your product, please send to:

noble frank
PO Box 18
Wudinna SA 5652

You will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable. If you receive a refund, the cost of postage will be deducted from your refund. Please consider using trackable postage as we can't guarantee that I will receive your returned item.

Product Variations
As all products are handmade, please be aware that some variation to the pictured product may occur. Placement of grain and markings on wood and acrylic is unavoidable and adds to the character of your unique purchase.